Saturday, October 07, 2006

Frustration thy name is Verizon

I am hardly able to use my internet connection in the past few days. Actually, all my phone related problems began when Verizon decided to put fiber optic cable in our neighborhood. The first time it rained my phone line hummed so badly I could not hear people on the other end.
When I called them, and they came over a week later, they said there was water in the box (our lines are underground and there is a small tower which contains the wires). They lifted it and when the water ran out the problem appeared to be okay......until the next rain. Next repairman said that the box needed to be lifted higher because this problem would keep recurring. He was correct. It has. Today I made my fourth call to Verizon and listed all the problems I have had. Calls to their DSL customer service told me there was nothing they could do for me. Had to deal with Verizon phone repair. At this point I am giving them a few short days to correct the problem If not corrected I will be switching to a cable connection. That means changing my business address from Verizon. Frankly, Verizon has nailed themselves to the wall with their huge cuts in customer service and now not fixing the problems they are creating by installing new unwanted lines. Not one person I know wants to switch from the present cable company........especially not with the service we receive with our phone problems. Today I couldn't wait for some emails containing pictures to download. Dial up was as quick as what I am currently experiencing for the cost of over $30 per month.

I worked today. It was really rainy and cold. I wanted to stay in bed today but forced myself to crawl out at 9 a.m. I only worked until 2 because I went to a viewing for a coworker's mother. This stoic woman lived to be 94 and until her last year she lived quite a life. Her daughter is a lovely woman and a great example of caring for others.

My sinuses are really bothering me with all the damp weather. I was put on antibiotics to try to get them in order. My blood was way too thin and I had to have that adjusted. I am hoping I will be feeling better with these medicines in check. I have been very tired lately.

I have ordered a few Christmas presents. When the weather cools my mind turns to Christmas and the upcoming holidays. I wish that I could make donations to charities instead of commercial gifts. I am thinking of alternative gifts. My parents will be receiving a small Christmas tree with handmade ornaments containing pictures of their children, grandchildren and two great grandchildren. I am trying to think of something meaningful for my son. My one coworker is not exchanging with anyone in her family this year. She said they do big birthdays but she just couldn't take the commercialism or pressure. Her kids are all grown and resisted at first but now seem to enjoy not being pressured themselves either. It's an interesting idea. Not sure I could get some of my family to get on board with that idea. My son would be most receptive.

My eyes are tired and I think it's time to call it a night. Hoping I can sleep in a bit tomorrow morning. Sweet dreams to us all.........and to all a goodnight.

2 comments:

alphawoman said...

I just realized yesterday that it almost time to start thining about Christmas!! I like the idea of thoughtful home made gifts. I would love to do it, but I am not very artistic. Sounds like a nightmare with Verizon! I had them in Lex area and they were okay. Comcast is a racket...very expensive. Got to learn to play the game and adjuct your 'specials' before they run out. I got caught with a $170 bill during the summer!! But, finally got someone kind enough (customer service) to hip me how it all works.

jennifer said...

Screw DSL; go cable. I love the tree idea. We are also cutting back. My family has for awhile now, but I'm working on the stepkids to concentrate just on the wee ones. Or at least the ones under age 15.